Your pet is more than just an animal.

It is a friend, companion and part of the family. That's why we select our products with the utmost care, so you can be sure of their safety and quality.

Each product presented in our store is strictly tested before it reaches you:

We cooperate only with proven suppliers who use hypoallergenic, eco-friendly and wear-resistant materials.

All products are designed with pets' anatomical features in mind to ensure maximum comfort and safety in their daily lives.

We follow the latest innovations and trends in the industry to offer you relevant, useful and stylish solutions.

Our mission is to make every pet feel loved, protected and happy. Buying from us, you get not just a product, but the confidence that you have taken care of your pet 100%.

At PetNest, we believe that every pet deserves love, comfort, and the very best care. That’s why we’ve brought together a thoughtfully selected range of products and services designed to meet every need — from everyday essentials to special treats.

• Top picks for your furry friends
  Only the best-selling, most-loved products for pets who deserve more.
  
• Loved by pets, trusted by owners
  Every item is handpicked to bring joy, comfort, and peace of mind.
  
• The top choice for four-legged friends
  From playful puppies to sleepy kitties — we’ve got them all covered.
  
• Designed with care, tested by pets
  Thoughtful details, quality materials, and happy tails — that’s our standard.
  
• Unbeatable prices
  Enjoy amazing deals without compromising on quality.
  
• Natural ingredients
  We use safe, natural materials that support your pet’s health and happiness.
  
• Premium care products
  Our high-quality items are made to last and loved by pet owners everywhere.
  
• Services for pets
  Discover a wide range of trusted services to support you and your pet every day.

We are committed to providing the best shopping experience for you and your pet. To make it even more convenient and transparent, we have prepared detailed information about our shipping and return policy.

Shipping

We provide free worldwide shipping for all orders, regardless of size or location. Delivery time is usually 7 to 14 business days, depending on your region.

Shipping Cost: Free worldwide shipping on all orders.

Express Shipping: An express shipping option is available for rush orders. Cost and timeframe depends on your region.

Order Status: Once your order is shipped, you will receive a tracking number so you can easily follow its delivery.

Taxes & Duties

We include all taxes and duties in the price of items so that you don't face unexpected additional costs. All taxes are already included in the price quoted at checkout.

Returns and exchanges

We are confident in the quality of our products and if for any reason an item is not suitable, you may return it within 30 days of receipt. All goods must be in their original condition, unused and in the packaging in which they were delivered.

Returns: To return an item, please contact our customer service team. We will provide you with return instructions and you can send the item back at our expense.

Exchanges: If the item does not fit and you would like to exchange it for a different size or model, we will be happy to help you make an exchange within 30 days.

Refunds: Refunds will be issued to the same payment method used for purchase. Please note that refunds may take up to 5 business days after receipt of the item.

Exclusions

We do not accept returns on items that have been used or damaged through the buyer's fault.

Discounted or on sale items may not be eligible for a refund or exchange if stated in the item description.

We value every customer and guarantee that the process of shopping in our store will be as comfortable and safe for you as possible. If you have any questions, our support team is always ready to help!

1. What products do you sell?

We specialize in useful and convenient products for dogs and cats: carriers, travel accessories, hygiene, toys, and more.

2. Are your products suitable for all breeds of animals?

Yes, we have products for small, medium, and large breeds. The sizes are indicated in the characteristics of each product.

3. How do I place an order?

Just add the product to your cart, proceed to checkout and enter your information. We will quickly confirm the order and provide all the information about the delivery.

4. Can I return the product?

Yes, if the product has a defect or does not fit, please contact us within 14 days of receipt and we will resolve the issue.